Head of Claims Reporting & Analytics (m/f/d)

Allianz Global Corporate & Specialty

The Head of Claims Reporting & Analytics (m/f/d) will develop AGCS Claims performance reporting and provide additional analytics capabilities for specific topics (e.g. predictive models, robotics, etc.) The role will lead the Reporting & Analytics team which plays an important role in advancing and standardizing the reporting & performance management approach for claims as a global function. The team will also be critical to work closely with regional CCOs and central teams on providing stable financials and reliable information to other stakeholders (e.g. CFO, UW, Actuarial).~crlf~ ~crlf~The role reports directly to the Chief Claims Officer and will work transversally across all Regions as well as Short Tail and Long Tail Claims.

In this role you will…~crlf~##Establish an advanced and consistent approach to measuring the performance of the claims function globally and within the regions. ~crlf~##Lead conceptual thinking, R&D as well as piloting of advanced analytics and use of external data.~crlf~##Support with "near/real time" monitoring and automatic flagging of positive & negative deviations. ~crlf~##Support CCO in planning, target setting, collaboration across claims function and provide critical information for liaison with CFO, CUOs, etc.~crlf~##Set up an effective and regular reporting and KPI process~crlf~##Strongly support the Claims Performance & Liaison team in all their data and analytics needs. ~crlf~##Ensure processes to be implemented and executed accordingly based on business plans and best practices.~crlf~##Monitor and evaluate claims performance (operational and financial) against plan and underwriting governance frameworks.~crlf~##Collaborate and coordinate cross Claims, cross-functional and cross-geographical including AGCS Board and senior level management.~crlf~##Work closely with Claims leadership team (central & regional), manage communication and collaboration between teams on reporting and KPI implementation.~crlf~##Prepare insights/ observations for CCO to be shared and discuss with regional MDs and Board colleagues~crlf~##Collaborate with Claims Governance & QA team to assure good corporate governance for Claims functions including annual attestation within AZ Group and regulatory requirements.~crlf~##Support and participate together with Claims Governance & QA as representative within external and internal compliance, audit and regulatory activities where required.~crlf~##Lead and manage the global Claims Reporting & Analytics team, activate and leverage existing resources across the business to develop cross-collaboration, manage relationships to enable diverse groups to collaborate and achieve sustainable outputs that allow business steering. ~crlf~##Establish very close working relationship with CCO but also stakeholders in other areas within claims and outside claims.~crlf~##Manage cost center budget within plan.~crlf~

##You have a University degree, ideally MBA degree ~crlf~##Preferably you have completed a professional insurance qualification~crlf~##You have a strong insurance industry background and a profound knowledge about AGCS and AZ~crlf~##Experience in cross-divisional and cross-departmental interactions (preferably additional experience beyond Claims; particularly UW but also Actuarial, Finance)~crlf~##Experience in leading internationally, managing remotely and in developing global teams across numerous locations~crlf~##Experience in leading change in a complex organization, various business scenarios, including mature/growth markets, across geographies~crlf~##Ability to energize and transition individuals, teams, and the whole organization from a current state to a desired future state~crlf~##Robust knowledge of principles and practices of other relevant functional areas including Claims, Underwriting, Reinsurance and Accounting~crlf~##You have a strong quantitative and analytical background, in combination with a good business acumen, understanding of the market dynamics and good emotional intelligence~crlf~##Self-motivated, result-oriented and independent ~crlf~##You are a strategic thinker with good organizational skills and willingness to travel~crlf~##Ability to proactively develop, implement and communicate strategies to address important trends or changes in the business~crlf~##Required languages: Proficiency in English, other languages are a plus~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~

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