There is a wide variety of job functions within the core insurance business: Our Underwriting department ensures the profitable development of our business by harmonizing superior risk management and customer needs. Group Operations focuses on organizational management and process improvement at Allianz subsidiaries around the world. The Sales department plays a crucial role in our success by providing high-quality advice and service to customers, using a variety of channels such as tied agents, internal sales forces, brokers and affinity partners. The Claims Management team takes care of the claims handling process, such as coverage and liability investigation, loss evaluation, bodily injury/rehabilitation management, litigation management, settlement negotiations and fraud investigations, while delivering a consistent and positive customer experience.
The core activities of our Finance department are key to our success. Our Accounting specialists support complex objectives such as preparing the Group’s financial statements. Group Management Reporting plays a key role in providing transparent and relevant information to the management, regulators and capital markets. Controlling supplies expert information, analyses and recommendations to the Board of Management. The colleagues in Business Development and Economic Research drive new business opportunities and provide growth and profitability analyses, market forecasts and trend assessments. Our Risk Management team is responsible for the precise analysis of risk profiles of Group subsidiaries.
Interdisciplinary functions deal with overarching topics: Group Audit’s main responsibility is to audit departments and provide advice and support for special projects designed to foster national and international, interdisciplinary exchange within the company. The colleagues in Communications protect and enhance the reputation of the Allianz Group and ensure consistency in external and internal communications worldwide. They also provide internal advice on all corporate communication issues. Allianz Consulting is the global in-house consultancy of the Allianz Group, providing best-in-class business solutions along the whole consulting value chain - strategy, process, transformation and implementation. HR is responsible for developing and implementing corporate HR strategies and providing professional HR guidance and support to business leaders and employees. The Legal department ensures that Allianz, as a company that operates worldwide, resolves any legal issues relating to corporate law, capital market law, mergers & acquisitions, antitrust law, intellectual property law, as well as international law or contract law. Compliance supports, monitors and enforces the fair and regulatory business practices of Allianz. Marketing looks after a number of strategic and operational topics, such as market and customer intelligence, market strategy, brand management and communications, sales activation and multi-channel customer relationship management. For this they use the latest digital trends like gamification, artificial intelligence and machine learning.