World Agency - Contract specialist (Policy Administration)

Euler Hermes Group

Missions:~crlf~- at the heart of the policy management, the contract specialists contributes to customer satisfaction and retention by ensuring the timely and proper execution of activities related to PA Contract management at both Managing insurer and Program manager level~crlf~- this includes to closely liaise and coordinate with other teams beyond geographical and functional borders to provide seamless worldwide contract servicing to the Policyholder and provide the best suited solutions in terms of contract management.~crlf~- Ensures the accuracy of financials flows ~crlf~- when applicable, are included management and coordination of fronters and local finance teams regarding PA topics on world programs.

Main tasks:~crlf~As both PA program manager and PA Managing Insurer:~crlf~- Executes timely the Regional PA Contract specialist assigned tasks during the Policy Life cycle of the managed policies~crlf~- Ensures tight communication with other local teams when needed (Claims, Risks...)~crlf~- Coordinates Contract Specialists & Customers accountants in Managing Insurer BUs on the full program scope~crlf~- Ensures tight communication with the WA Central Team~crlf~- Identifies potential improvements on processes, organization and reports to the PA Regional Manager~crlf~- Masters main customer accountings tasks such as :~crlf~ *Premium & fees aged trail balances follow-up & Dunning~crlf~ *Payments to customers and Intermediaries~crlf~ *2nd level customer request management ~crlf~- Ensures contract updates (changes in adresses, in clients' bank account numbers)~crlf~~crlf~

- Competent knowledge of the credit insurance industry, products and regulations~crlf~- Competent ability to refine processes to meet the quality and efficiency targets of the organisation and its customers~crlf~- Advanced knowledge of Policy Administration processes~crlf~- Advanced ability to communicate via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting~crlf~- Competent ability to operate in a matrix structure~crlf~- Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems~crlf~- Advanced knowledge of written and spoken English"~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit order to commit and pool its expertise in local markets around the world in order to offer Multinational clients integrated solutions to protect their trade credit receivables, Euler Hermes group has created a dedicated insurance and related services intermediary : Euler Hermes World Agency which benefits from Euler Hermes worldwide presence and expertise.~crlf~As its global corporate strategy, Euler Hermes wants to do more than proposing simple credit insurance. Euler Hermes aims to create a “Businessable World”, one in which companies are able to trade and develop securely both domestically and internationally, with protected cash flow.

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