Regional Head of Org. Management and Operations Support

Euler Hermes Group

A/ Org. Management - Drive key changes and Implementation of transformation/specific projects. Deliver initiatives to build the DOM for the Region~crlf~1/ Portfolio Management~crlf~2/ Business Support~crlf~3/ Business and Operational Transformation~crlf~~crlf~B/ Regional Operations Support : Ensures to deliver an optimized operations support ~crlf~1/ Steer Regional OPS support activities~crlf~2/ Coordinate Ops support activities in the region~crlf~3/ Oversee procurement in the region, Act as the regional BCM and liaise with Group and Local BCM functions~crlf~~crlf~Future challenges :~crlf~- Bringing business model innovation~crlf~- Being the business tranformation owner ~crlf~- Making the vision real - both Business and IT~crlf~- Implement globally standardized administration/operations structure and processes in a cost-efficient way while supporting OEs to achieve superior business results~crlf~- Execute TOM transformation processes according to the regional status ~crlf~- Driving the Agile Journey that will support Region and the OEs in implementing their operational transformation

A/ Org. Management ~crlf~1/ Portfolio Management: Delivery of projects in the region, supporting group projects and support business analysis,Change management and User acceptance testing of any projects within the region~crlf~2/ Business Support: support each domain in daily activities including systems. Govern the support of business functions in enhancing and in the use of the group and regional, local systems (PID, PDD, SLA defects, Requests for change, Corrective & evolutive maintenance, usage & trainings...) ~crlf~3/ Business Transformation: ~crlf~a/ Lead transformation and development of new business capabilities for each domain (incl. business analysis, business architecture, project management, change management). ~crlf~b/ Provide resources that support the Business analysis, Change management, user Acceptance testing of the group and regional IT projects. ~crlf~c/ Operating model design and implementation to achieve strategic goals. ~crlf~d/ Agile Journey: provide assets, approach and resources to drive change; drive and implement Agile Journey activities to transform the current organization ~crlf~~crlf~B/ Regional Operations Support : ~crlf~1/ Steer Regional OPS support activities : Regional Purchasing and Regional BCM, ~crlf~2/ Coordinate Ops support activities in the region (travel, environment, procurement, facility, fleet, gen services, BCM, security) ~crlf~3/ Drive Operational improvements across the region by ensuring BU Operations teams are operating in an efficient, effective and consistent manner~crlf~C/ Participation in Governance Bodies representing CFAO~crlf~

Sound Operational experience and knowledge of all EH business lines and operating model.~crlf~Program/Project Management, including project portfolio planning (identification, categorization and selection of project portfolio), steering and controlling ~crlf~Good Understanding of IT Architecture, Application and Software, as well as product & business architecture ~crlf~Change Management: develop and transition the organization from the as-is model to the DOM model ~crlf~Good knowledge of Business analysis methodology/process management~crlf~~crlf~- OPEX Know How~crlf~- Agile ~crlf~~crlf~Interpersonal skills:~crlf~- Excellent Communication skills /English~crlf~- Ability to present and get buy-in from Executives ~crlf~- Leadership and Team Management skills~crlf~ ~crlf~In more detail :Process/HR management~crlf~Customer relationship management~crlf~Supplier relationship management~crlf~Conflict management~crlf~Business process management and optimization~crlf~Assessment of operational readiness and implementation choice (feasibility analysis)~crlf~Design and implementation of organizational model~crlf~


Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit

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