Account Manager

Euler Hermes Group
  • Job Purpose/ Role

    - Achieves the portfolio objectives through a good management of brokers and by feeding, broadening and refreshing the existing customer relations (direct or via broker) ~crlf~- Maximize the retention rate for the existing portfolio with the direct customers and clients with non specialised brokers ~crlf~- Achieve the objectives of rate changes for the existing portfolio with the direct customers and clients with non specialised brokers ~crlf~- Achieve extensions for the entire portfolio ~crlf~- Maintain and improve the broker and client satisfaction~crlf~- Builds and improves relations, both with the brokers and customers ~crlf~- Ensures a long-term profitability and the quality of the customer portfolio + identifies new business opportunities by expanding the customer portfolio

  • Key Responsibilities

    Reaches the growth and quality objectives of the portfolio ~crlf~- Developing relations with clients and brokers ~crlf~- Negotiating policy terms when the renewal of direct policies and policies with non-specialised brokers~crlf~- Identifies cross and complementary sales opportunities ~crlf~- Proactive service such as customer visits, welcome contacts with new customers ~crlf~- Inventorization of limit needs for customers and coordination with the Risk Department ~crlf~- Find solutions when issues occur ~crlf~- Coordination of escalations ~crlf~Ensures personally the implementation of service standards quality at the Group level~crlf~- Serves the existing brokers on the basis of the broker segmentation~crlf~- Serves the different customer segments on the basis of the Operational Manual~crlf~- Interacts closely with other key functions~crlf~- Applies commercial underwriting standards(MMCD rules) in order to ensure the profitability and quality of the customer portfolio

  • Key Requirements/ Skills

    Market knowledge:~crlf~- Excellent know-how regarding the specificities of the market~crlf~- Ability to build an extended network, to forge close links with brokers, market stakeholders and leaders of opinion~crlf~Commercial acumen:~crlf~- Ability to generate and convert leads~crlf~- Excellent mastery of sales and negotiation techniques ~crlf~Interpersonal skills:~crlf~- Ability to collaborate with members from other key functions~crlf~- Ability to convince customers during negotiations + ability to build and improve relations with clients and brokers

  • Additional Information

    #LI-JG1

  • About Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

    If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~

Job Purpose/ Role

- Achieves the portfolio objectives through a good management of brokers and by feeding, broadening and refreshing the existing customer relations (direct or via broker) ~crlf~- Maximize the retention rate for the existing portfolio with the direct customers and clients with non specialised brokers ~crlf~- Achieve the objectives of rate changes for the existing portfolio with the direct customers and clients with non specialised brokers ~crlf~- Achieve extensions for the entire portfolio ~crlf~- Maintain and improve the broker and client satisfaction~crlf~- Builds and improves relations, both with the brokers and customers ~crlf~- Ensures a long-term profitability and the quality of the customer portfolio + identifies new business opportunities by expanding the customer portfolio

Key Responsibilities

Reaches the growth and quality objectives of the portfolio ~crlf~- Developing relations with clients and brokers ~crlf~- Negotiating policy terms when the renewal of direct policies and policies with non-specialised brokers~crlf~- Identifies cross and complementary sales opportunities ~crlf~- Proactive service such as customer visits, welcome contacts with new customers ~crlf~- Inventorization of limit needs for customers and coordination with the Risk Department ~crlf~- Find solutions when issues occur ~crlf~- Coordination of escalations ~crlf~Ensures personally the implementation of service standards quality at the Group level~crlf~- Serves the existing brokers on the basis of the broker segmentation~crlf~- Serves the different customer segments on the basis of the Operational Manual~crlf~- Interacts closely with other key functions~crlf~- Applies commercial underwriting standards(MMCD rules) in order to ensure the profitability and quality of the customer portfolio

Key Requirements/ Skills

Market knowledge:~crlf~- Excellent know-how regarding the specificities of the market~crlf~- Ability to build an extended network, to forge close links with brokers, market stakeholders and leaders of opinion~crlf~Commercial acumen:~crlf~- Ability to generate and convert leads~crlf~- Excellent mastery of sales and negotiation techniques ~crlf~Interpersonal skills:~crlf~- Ability to collaborate with members from other key functions~crlf~- Ability to convince customers during negotiations + ability to build and improve relations with clients and brokers

Additional Information

#LI-JG1

About Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~


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We build on work time models that give our employees flexibility in planning and arranging their work and leisure time. 
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