Global Senior IT Capacity Process Manager (m/f/d)

Allianz Technology SE

The department “Datacenter Infrastructure (DCI)” in the “IT Infrastructure Shared Services” division of Allianz Technology is responsible for the overall service management, architecture, projects and products around services for server (X86), storage, backup & mainframe. Also, this department is hosting the global capacity management for Allianz infrastructure.~crlf~ ~crlf~The Global Capacity Management Process Manager is responsible to the management for the proper design, execution, and continuous improvement of the global capacity management process. He/she is setting up controls and KPIs and measures them by regular updates concerning the performance and reliability of the process. He/she represents this process concerning all decisions being made by senior management.

##Initiate and conduct quality reviews and quality initiatives for Allianz Technology for e.g. processes, projects, services and tooling~crlf~##Define and regularly monitor (IT) performance indicators that help monitor efficiency and effectiveness of organizational processes~crlf~##Define, deploy and communicate Process Policies, Standards and Conceptual Models~crlf~##Define Measurements, Controls and KPI’s to ensure proper capacity management~crlf~##Ensuring the standards and procedures are being followed by Technology Capacity Managers~crlf~##Coordinates day-to-day execution of the process~crlf~

##University Degree or comparable education~crlf~##ITIL Foundation or higher~crlf~##Proven experience in process design and visualization of processes (e.g. Visio)~crlf~##Experiences in IT operations on enterprise level~crlf~##German and English fluent~crlf~##Problem solving skills based on practice and precedent as well as ability to analyze factual information~crlf~##Competence to exchange complex information with diplomatic tact and to cooperate with a diverse internal and external audience~crlf~

Diversity & Inclusion are not only words to us. Show us what makes you unique and together we give them a meaning.~crlf~Your CV is the necessary document, that will help us do that. All other files such as Cover Letter for the position, University Transcripts, Diploma and Employer Testimonials/References are advisable and desired by the Hiring Department for a more comprehensive application assessment.

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.

We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~


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