Operations Associate/Senior Operations Associate/Operations Specialist - Variable Policyholder Administration

Allianz Life

You will provide expertise while resolving client service requests. You will help guide our results by establishing customer relationships, participating in change projects, and recommending process improvements for assigned functional area. You will apply knowledge of Allianz's business, products, customers, and operations and following established guidelines and procedures, and regulations. You will make the appropriate decisions for both the customer and Allianz.~crlf~~crlf~You will report to the Operations Senior Manager.

• Develop customer relationships by learning, understanding, assessing, and satisfying customer needs.~crlf~• Review and resolve complex service requests and inquiries to achieve successful goals.~crlf~• Influence results and customer experience by overseeing trends, identifying opportunities, and recommending and implementing improvements in processes and ease of doing business.~crlf~• Participate in team, department, and enterprise change projects to meet our needs.~crlf~• Be an expert for functions within assigned area. Provide coaching to other employees within and outside of the team.~crlf~• Audit, oversight, and provide reporting on processes. Use data to recommend and implement process improvements, and to provide additional training.~crlf~• Contact clients to help resolve client inquiries or missing requirements.~crlf~

Experience:~crlf~• 2 or more years of experience required: In multiple areas in Allianz Operations preferred, experience in insurance or financial services~crlf~~crlf~Education:~crlf~• Two-year degree or equivalent experience~crlf~

At Allianz, we foster a workplace where every person feels welcome, connected, and valued.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Retiring with financial security. Living life with confidence. At Allianz Life®, every employee knows these are the things that matter. To do what matters means giving employees the tools and opportunities they need to create innovative, industry-leading products, to discover and embrace new trends, and to strengthen the customer experience. As a company, it means creating a culture that is inclusive, where doing the right thing comes naturally, and promoting an environment that develops talent, seeks excellence, encourages smart risks, and recognizes and rewards people for their performance. Doing what matters for employees helps everyone focus on doing what matters most for our customers. Allianz Life. What you do here matters.

Why Allianz Life®? Because we hire people who are dedicated to doing what matters and we give you the quality training, support, and advancement opportunities you need to succeed. As a company known for its financial strength, we offer generous benefits, have a strong commitment to community involvement, a collaborative culture, and a unique level of energy. The result is engaged and more productive employees. From the very first day you join our team, you will know that your contributions are valued. We practice True Balance at our campus by providing a fun work environment, an on-site child development center, a fully staffed fitness center, and a variety of meal options in both our full-service cafe and bistro. And all medical, dental, and retirement benefits are effective the first day you join Allianz Life, so you can focus on what truly matters.~crlf~~crlf~An equal opportunity employer.~crlf~~crlf~


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We build on work time models that give our employees flexibility in planning and arranging their work and leisure time. 
You are encouraged to expand your skills and create a career across functions, countries and Allianz entities.
Access our digital learning programs anytime, anywhere and just as you need them. 
Join a truly global company and explore our international environment.
We care about your health and support you to stay fit and healthy.
Your results will be recognized with attractive rewards.
7 steps of the application process at Allianz.

We're proud to be part of the Allianz SE family of companies in North America - including Allianz Global Investors and PIMCO (Pacific Investment Management Company LLC.)