Motor Bodily Injury Claims Handler - 12 Month Maternity Cover

Allianz Ireland

The Opportunity~crlf~As a Bodily Injury (BI) Claims Handler you will work as part of an expert team of handlers to proactively handle/manage injury claims from notification through to settlement.~crlf~~crlf~You will set accurate reserves and manage claims in line with best practice guidelines, regulatory requirements and agreed SLA’s and also create strong working relationships with our direct and broker customers and our Allianz colleagues.

• Handling a portfolio of bodily injury claims from notification to settlement in accordance with Allianz standard procedures~crlf~• Proactively manage claims while demonstrating exceptional customer service at all times, to both internal & external customers ~crlf~• Taking the necessary steps to interpret and establish policy cover ~crlf~• Determining liability through desktop investigation and the instruction of external resources ~crlf~• Evaluating Allianz's potential financial exposure on an on-going basis to ensure that each claim is adequately reserved ~crlf~• Identifying, investigating and escalating potentially fraudulent claims to our Claims Fraud unit~crlf~• Negotiating settlement of claims directly with claimants and/or solicitors ~crlf~• Attending trials and consultations at Court Venues~crlf~• Preparing files, client presentations, and attending claims review meetings as required in accordance with our Claims Portfolio Management client review programme~crlf~• Managing Service Providers to achieve best possible claim outcomes ~crlf~~crlf~

Essential ~crlf~• CIP qualified ~crlf~• A minimum of 3 years general insurance experience ~crlf~• Claims handling experience~crlf~~crlf~Desirable~crlf~• Personal injury claims handling experience – strong preference for exposure to motor personal injury~crlf~• A relevant third level qualification ~crlf~• Experience of having served as an escalation point in respect of technical queries ~crlf~•~crlf~Experience in dealing with customer complaints~crlf~•~crlf~Designing and documenting processes and procedures~crlf~•~crlf~Involvement in project work within a corporate environment~crlf~•~crlf~Training experience~crlf~•~crlf~Familiarity with I/90 and paperless work delivery systems ~crlf~~crlf~~crlf~

MCC:~crlf~*The successful candidate will have completed APA, CIP, ACII or FCII, or have met the Grandfather criteria for the role as per the Minimum Competency Requirements issued by the Financial Regulator

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.


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Allianz in Ireland is part of the Allianz Group, one of the world's leading insurance and financial service companies.