Cloud Operations Lead (f/m/d)

Allianz Global Investors

At Allianz Global Investors our people enjoy motivating, fulfilling careers. If you’re looking for a fast-paced working environment, you’re resolved to cultivate and expand your talents and you believe in always putting the customer first, then join us now! We’re committed to giving our people – experienced and energetic professionals alike – the opportunities and experiences they seek to thrive and gain personal fulfilment. We will work with you to craft your own career, develop your personal growth, and align your achievements with your ambitions.~crlf~~crlf~We are searching for you ! We are currently hiring a forward-thinking and results-oriented Cloud Operations Lead (f/m/d). This position is based in our office in Frankfurt.~crlf~~crlf~The Cloud Operations Lead within the Cloud Center of Excellence (CCoE) is accountable for the day-to-day operations of leading Cloud Services (M365 + Azure + Shared Services) to an extraordinarily high standard of quality, as well as the infrastructure and technology that supports development and deployment of services by the CCoE Platform and Transformation teams. The role will collaborate with the Transformation and Cloud Platform pillars to design, develop, and continuously improve both the services that are offered by the CCoE, as well as how they are delivered, with a strong focus on simplicity and automation.

##Lead day-to-day operations around request, ticket, and incident management in the context of cloud services (M365 + Azure), supported by the Cloud Operations team~crlf~##Develop and lead offshore operations teams in delivering cloud services, and take functional responsibility for Cloud Operations Engineers within the CCoE~crlf~##Design and execute the Cloud Services Operating Model for cloud services, in alignment with the Head of Cloud Center of Excellence, the IT Domain Architect, and IT Service Delivery~crlf~##Maintain and administrate shared solutions hosted by the CCoE on behalf of AllianzGI to support activities in DataOps, DevSecOps, and MLOps~crlf~##Handle and report costs and licenses for the use of cloud services, as well as the relationship to AllianzGI Accounting & Financial Management, for processes around monthly cost reporting, accruals, and invoice reconciliation~crlf~##Develop and execute on standard methodologies for cost optimization in the context of Azure services, and consults with customers on minimizing unnecessary costs~crlf~##Maintain and coordinate CCoE internal delivery infrastructure, including Terraform Enterprise and Bitbucket, as well as the development of standard methodologies in the use of these technologies, supported by the IT Domain Architect~crlf~##Supply to the development of new service offerings through the application of operations-thinking, with an emphasis on building services to RUN~crlf~

The ideal candidate for this role is passionate about customer happiness and going above and beyond to improve the experience of acquiring and using the cloud services that we offer. This person has a structured approach to execution and problem-solving, a keen interest in technology, and little patience for unnecessary manual labor - if you can describe it, automate it, and rise above it. Above all, this person is willing to put in the time and effort to develop themselves, so that they can develop our organizational capabilities in the effective use of cloud technologies. ~crlf~~crlf~Candidates must have in addition:~crlf~##Many years of experience in systems engineering and production operations for cloud datacenter initiatives and/or M365 in an enterprise setting~crlf~##At least, several years of experience leading operations teams in the deployment and delivery of cloud services at scale~crlf~##Experience with interacting with and handling various Microsoft Azure services in production environments - Microsoft 365 Enterprise Administrator Specialist Certification (ExamMS-100, MS-101) or related certifications preferred~crlf~##A bachelor’s degree in IT or equivalent work experience (several years in systems engineering, automation, or infrastructure)~crlf~##Highly detail-oriented personality, with outstanding trouble-shooting skills~crlf~##A strong background of using automation tools like Terraform to build infrastructure that scales, as well as a shown understanding of concepts such as virtualization, containerization, auto-scaling, experience with GIT, CI/CD integration tool chains, building fault-tolerant solutions and fully automated systems~crlf~##Excellent verbal and written communication skills in English (German and/or additional languages a plus), and experience working in/with different cultures~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Investors is a leading active asset manager with over 770 investment professionals in 25 offices worldwide and managing EUR 535 billion in assets for individuals, families and institutions.

Active is how we create and share value with clients. We believe in solving, not selling, adding value beyond pure economic gain. We invest long-term, drawing upon our broad and innovative investment expertise, and leveraging resources globally to ensure a superior client experience wherever they are based and whatever their investment needs.~crlf~Active is: Allianz Global Investors~crlf~~crlf~You are committed to creating value for our clients so that they can meet their financial objectives throughout their lives. You embrace a collegial culture based on strong values, take individual responsibility, and are dedicated to mastering challenging tasks. You aspire to make an impact in a diverse, international, technology-enabled and increasingly agile environment. If you feel inspired to elevate the active asset management experience, this is the place for you since,~crlf~Active is: Allianz Global Investors.~crlf~~crlf~

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Our way of working gives our employees flexibility in planning and arranging their work and leisure time.
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Allianz Global Investors is a leading active asset manager operating in 25 offices globally.