Sr. Claims Handler- Marine

Allianz Global Corporate & Specialty

Claim Processing and Administration for Inland Marine Transportation and Logistics Team including Warehouse Legal Liability, Motor Truck Cargo and Auto Physical Damage~crlf~## Proactively investigate, negotiate and resolve high exposure claims, involving complex issues and/or litigation. ~crlf~##Responsible for field adjusting and/or in-house adjusting of 1st & 3rd party claims. ~crlf~##Ensure claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines. ~crlf~##Drive third party service providers to achieve economical results and to provide a high quality service to all internal and external customers. ~crlf~##Training and development for other Claims Handlers. ~crlf~##Develop and maintain strong relationships with brokers and clients.

##Claim Processing and Administration for Inland Marine Transportation and Logistics Team including Warehouse Legal Liability, Motor Truck Cargo and Auto Physical Damage. ~crlf~##Input and maintain accurate claims records for designated accounts, within appropriate AGCS Claims administration systems ~crlf~##Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends~crlf~## Investigation and Reserving of Claims: Investigate standard / complex claims, including coverage determination and evaluation of loss exposures~crlf~##Determine appropriate reserving levels~crlf~##Select and direct independent external service providers (e.g. Loss Adjusters, Attorneys, etc)~crlf~##Proactively discuss and review contentious, large and complex claims with fellow adjusters and management to obtain opinions/feedback~crlf~## Settlement:Settle standard/complex claims through payment or denial~crlf~##Negotiate to ensure efficient and competitive settlement~crlf~##Ensure unpursued claims are settled in accordance with settlement guidelines~crlf~##Support subrogation/salvage processes~crlf~##Referrals and Compliance:Ensure all claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines~crlf~##Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~##Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~##Undertake audits of external service providers as appropriate~crlf~## Market Management and Coaching: Proactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary)~crlf~##Proactively liaise with MMC on market management initiatives~crlf~##Attend industry functions as approved~crlf~##Act as a technical reference point and provide training/coaching to less experienced team members~crlf~## Relationship Management: Positively represent AGCS externally to the market~crlf~##Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations~crlf~##Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters)~crlf~##Effectively report and present loss and claims information internally and externally~crlf~##Support training, developing and coaching of less experienced staff.~crlf~~crlf~

##Bachelor’s Degree~crlf~##Minimum 5-7 years of experience:~crlf~##Good understanding of LoB products and portfolio with technical specialist knowledge. Management of systems (e.g. Genius)~crlf~##Good understanding of regional / local LoB insurance markets and competitor landscape~crlf~##Minimum 3-5 years of experience:~crlf~##Established relationship building with brokers at peer group level~crlf~##Products and Coverages: Expert understanding in relevant products, wordings, terms and consitions and coverages - specifically complex Marine claims.~crlf~##Claims Handling: Expert knowledge of Marine claims handling process from notification to settlement and recovery.~crlf~##Reserving: Expert knowledge of Marine reserving principles and practices~crlf~##Litigation: Robust understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)~crlf~##Negotiation and Conflict Management: Ability to negotiate best position for AGCS and the client, often in contentious situations, managing conflicting priorities of involved parties~crlf~##Analytical Skills: Ability to analyze highly comples data from multiple sources in detail and identify and resolve issues before they transpire~crlf~##Communication and Presentation: Ability to express ideas and messages clearly, both written and verbally. Ability to "sell" an improvised or prepared audience winning story.~crlf~##IT Skills (Office Applications): Use general office application tools e.g. Power Point, Excel, Word~crlf~~crlf~~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~


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