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Property Claims Adjuster
## Handle all standard claims types, in both lead and following capacity~crlf~##Ensure claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines~crlf~##Utilize third party service providers to achieve economical results and to provide a high quality service to all internal and external customers~crlf~##Technical referral point for other Claims Handlers~crlf~##Develop and maintain strong relationships with brokers and clients
## Claims Processing and Administration~crlf~Input and maintain accurate claims records for designated accounts, within appropriate AGC&S Claims administration systems ~crlf~Proactively review late/nonpayment of premium and support credit control process with Underwriting / Accounts ~crlf~Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends~crlf~## Investigation and Reserving of Claims~crlf~Investigate standard claims, including coverage determination and evaluation of loss exposures~crlf~Determine appropriate reserving levels~crlf~Select and direct independent external service providers (e.g. Loss Adjusters)~crlf~Proactively discuss and review contentious, large and complex claims with fellow adjusters and management to obtain opinions/feedback~crlf~## Settlement~crlf~Settle standard claims through payment or denial~crlf~Negotiate to ensure efficient and competitive settlement~crlf~Ensure unpursued claims are settled in accordance with settlement guidelines~crlf~Support subrogation processes ~crlf~## Referrals and Compliance~crlf~Ensure all claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines~crlf~Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~Undertake audits of external service providers as appropriate ~crlf~## Market Management and Coaching~crlf~Proactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary)~crlf~Proactively liaise with MMC on market management initiatives~crlf~Attend industry functions~crlf~Act as a technical reference point and provide training/coaching to less experienced team members ~crlf~## Relationship Management~crlf~Positively represent AGCS externally to the market~crlf~Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations~crlf~Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters)~crlf~Effectively report and present loss and claims information internally and externally~crlf~~crlf~
##Bachelor’s Degree~crlf~## Minimum of 3-5 years of experience ~crlf~##Completion of professional insurance qualification (e.g. CII)~crlf~## Communication skills: Clearly and effectively express ideas and messages via speech or writing~crlf~## Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties~crlf~## Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions~crlf~##Products and Coverages: understanding in relevant products, wordings, terms and conditions and coverages ~crlf~## Claims Handling: knowledge of claims handling process from notification to settlement and recovery~crlf~## Reserving, reinsurance and coinsurance: knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application~crlf~## Litigation: understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)~crlf~~crlf~~crlf~~crlf~~crlf~
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.
Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~
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