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Process Oversight Expert
The AGCS Global Process Management team aims to improve and simplify end-to-end processes throughout the company and regroups experts in each functional area, based around the globe.~crlf~ ~crlf~Based in London or Munich and reporting to the Head of Process Oversight and Ownership, you will be the Process Oversight Expert focusing on the area of Claims. This includes the maintenance of the AGCS Core Process Landscape and tools, SOPs and SLA documentation and ensuring we adhere to global processes across the whole value chain. You will also take ownership for different systems applications. ~crlf~ ~crlf~This is an ideal opportunity for a process improvement professional with experience in Claims who enjoys working across all functions to ensure a seamless approach to simplifying processes across the board.
In this role you will…~crlf~##Drive the alignment of processes globally and across functions, removing barriers and roadblocks which negatively impact efficiency~crlf~##Improve existing processes and help redesign bottom-up any legacy processes as required~crlf~##Track existing misalignment or gaps between different functional areas and address them, ensuring adherence to global processes throughout~crlf~##Using your own deep knowledge and understanding of Claims processes, evaluate and improve those processes along the full value chain and take ownership~crlf~##Apply and drive the new AGCS strategy; think global and foster simplicity~crlf~##In alignment with business priorities, identify opportunities to improve organizational and business processes, as well as business IT applications~crlf~##Support and create project proposals for management, including cost / benefit analyses, work package definitions, time & resource planning for delivery etc.~crlf~##Engage key stakeholders throughout the value chain, by developing appropriate Stakeholder Management strategies, analyzing their needs and interests, and gauging the potential impact on success~crlf~
##University degree preferred (ideally relating to IT, Business Administration, Data science or Insurance) ~crlf~##A solid experience in handling Claims or in Claims Governance, with advanced understanding of the Claims life cycle~crlf~##Able to map processes and optimize procedures along the whole value chain, predominantly in Claims~crlf~##Able to handle multiple stakeholders in a multicultural and international context ~crlf~##Experience in Project Management and Change Management is a plus~crlf~##Strong communication, motivational and problem-solving skills ~crlf~##Self-motivated, capable of working independently ~crlf~##Team-player mentality, focus on collaborative engagement~crlf~##Excellent written and verbal communication skills in English. Additional language is a plus.~crlf~
At Allianz Global Corporate & Specialty (AGCS) we offer the opportunity to work in a dynamic environment with global challenges at the world’s leading P&C insurer. ~crlf~ ~crlf~Did you know Allianz insures more than half of the Fortune Global 500® companies, or that AGCS insures major movie productions, cyber security threats, and that we are the leading specialist in satellite and space insurance?~crlf~ ~crlf~We have offices in 29 countries and with our extensive Allianz and partner network we help customers in more than 160 countries worldwide. ~crlf~ ~crlf~At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits:~crlf~ ~crlf~-Flexible buy/sell holiday options~crlf~-Bupa private medical insurance~crlf~-Generous pension contributions~crlf~-Enhanced paid maternity, paternity, shared parental leave~crlf~-Sabbaticals~crlf~-Flexible working options~crlf~-Subsidized on-site massages~crlf~-Employee stock purchase plan for Allianz shares~crlf~-Education / study sponsorship~crlf~-Global mobility within AGCS and the wider Allianz Group ~crlf~ ~crlf~…and many more individual flexible benefits to choose from. We pride ourselves on our approach to wellbeing and provide regular seminars, activities, and events devoted towards the overall health of our employees.~crlf~ ~crlf~We are looking for talented individuals who are passionate about what they do – come and find out why AGCS is the place for you!
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).
Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~
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