Claims Governance & Integrity Specialist (m/f/d)

Allianz Global Corporate & Specialty

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss.~crlf~ ~crlf~You will support the Global Head of Claims Governance & Integrity in ensuring that all tasks and processes in the Claims function are carried out in full compliance within all legal and regulatory requirements. You will be responsible to design and effectively implement and supervise a framework of internal functional rules to ensure full adherence with AZ and AGCS Policies and Standards in Claims. In addition, you will be responsible for the design and implementation of effective Key Risk Controls (in alignment with CFO). Last, you will ensure continuous governance KPI monitoring through Closed Files Reviews and through periodic Business Reviews.

##Ensure full compliance of all Claims activities across all Lines of Businesses and Regions and all external parties acting on behalf of AGCS Claims are supervised and compliant. This includes also to design and execution a system of controls and records to monitor and evidence the compliance.~crlf~##Design and maintain a clear and transparent set of internal guidelines on a compliant claims handling service. By keeping abreast of any new developments in all Regions you will also effectively communicate and train the AGCS Claims team on the governance framework.~crlf~##Actively identify and address all operation and enterprise risks in Claims and ensure all Controls and incidents are regularly tested and reported.~crlf~##Drive Quality Assurance and Business Reviews, e.g. by developing an annual business review plan and a framework to monitor and ensure adherence to governance and quality standards.~crlf~##Monitor globally the access rights management to Claims systems and control the delegation of claim handling, Payment and Booking authorities.~crlf~

##You have a degree in Law, or other appropriate discipline.~crlf~##You have at least 5 year´s professional experience in the international industrial insurance or Reinsurance.~crlf~##Good understanding of legal and regulatory framework and the ability to translate it into Claims guidelines.~crlf~##You have experience in working in a global matrix organization.~crlf~##You have an understanding of legal processes and procedures, litigation management and effective implementation of risk controls.~crlf~##Proficient knowledge of reserving principles and practices; robust understanding of coinsurance, reinsurance.~crlf~##Excellent influencing skills combined with cross-cultural competence.~crlf~##Ability to negotiate best position for AGCS, and client, often in contentious situations.~crlf~##Fluent in English (able to negotiate) and German desired.~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~


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