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## Handle all complex claims types, in both lead and following capacity~crlf~Ensure claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines~crlf~Utilize third party service providers to achieve economical results and to provide a high quality service to all internal and external customers~crlf~Develop and maintain relationships with brokers and clients
## Claims Processing and Administration~crlf~Input and maintain accurate claims records for designated accounts, within appropriate AGCS Claims administration systems ~crlf~Proactively review late/non payment of premium and support credit control process with Underwriting / Accounts ~crlf~Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends~crlf~## Investigation and Reserving of Claims~crlf~Investigate standard claims, including coverage determination and evaluation of loss exposures~crlf~Determine appropriate reserving levels~crlf~Direct independent external service providers (e.g. Loss Adjusters, experts, etc)~crlf~Proactively discuss and review contentious, large and complex claims with fellow handlers and management to obtain opinions/feedback~crlf~## Settlement~crlf~Settle standard claims through payment or denial~crlf~Negotiate to ensure efficient and competitive settlement~crlf~Ensure unpursued claims are settled in accordance with settlement guidelines~crlf~## Referrals and Compliance~crlf~Ensure all claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines~crlf~Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~Assist in audits of external service providers as appropriate~crlf~## Market Management~crlf~Proactively liaise with Uwing, MMC, ARC, etc. on market management initiatives~crlf~Attend industry functions as authorized~crlf~## Relationship Management~crlf~Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations~crlf~Develop and maintain relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters)~crlf~Report loss information internally and externally~crlf~~crlf~~crlf~
##Minimum 3-5 years of experience. Specialized understanding of LoB products and portfolio with technical specialist knowledge. Management of systems (e.g. WINS)~crlf~## Specialized understanding of regional / local LoB insurance markets and competitor landscape~crlf~## Well recognized relationship building with brokers at peer group level~crlf~## Products and Coverages: understanding in relevant products, wordings, terms and conditions and coverages~crlf~## Claims Handling: knowledge of claims handling process from notification to settlement and recovery including IIP business claims procedures~crlf~## Reserving: knowledge of reserving principles and practices;~crlf~## Litigation: understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)~crlf~## Communication skills: Clearly and effectively express ideas and messages via speech or writing~crlf~## Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties~crlf~## Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions~crlf~~crlf~
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).
Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~
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