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Responsible for the ongoing analysis, collection, and resolution of open premium and deductible receivable~crlf~balances. Activities include, but are not limited to, early and late stage collection activities, cancellation processes,~crlf~submission to outside collection agency, discrepancy resolution, write-off recommendations, escheatment~crlf~processes, relationship building, recommendation of write-offs, and adherence to local and global policies.
##Perform the collection activities for open receivables balances, which include both written and verbal~crlf~communications and working with internal and external customers in order to resolve the open balances~crlf~##Accurate and timely analysis of open receivables balances, oversight of discrepancy process, and~crlf~discrepancy resolution when process is complex and / or involved external customers~crlf~##Assist with various collection activities, projects, and processes as assigned~crlf~##Responds to high volume of inbound customer phones calls and emails. Resolved the query or issue.~crlf~##Analyze open balances and recommend write-offs where appropriate and process write-offs in accordance~crlf~with local and global write-off policies~crlf~##Set the market standard of excellence in all touch points with both internal and external customers~crlf~~crlf~
High School Diploma~crlf~##Associate degree in Business, Accounting or Finance, preferred~crlf~##Ideal experience, though not required: 2-4 years of Billing and Collections, Insurance Operations or~crlf~##Accounts Receivables experience~crlf~##Experience in Insurance, preferred~crlf~##Experience with SAP and Lotus notes preferred~crlf~##Computer literacy required; Strong knowledge of MS Office (Excel, Word, PowerPoint)~crlf~##Strong mathematical and analytical skills~crlf~##Strong interpersonal (written/verbal/collaborative) communication skills and persistence~crlf~##Strong organizational skills. Ability to multitask in order to manage assignments~crlf~~crlf~
Disclaimer - Compensation is commensurate with skills and experience and includes a comprehensive best in class benefits package. Any salary or benefits information provided by third party resources such as external job posting websites etc., cannot be deemed reliable.
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.
Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~
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