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Account Technician (m/f/d) – Finance Service Delivery – limited for 12 months
At AGCS the Global Business Operations (GBO) team supports the Corporate and Specialty business by capturing and processing policy information; from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.~crlf~ ~crlf~Based in Munich and reporting to the Head of Finance Service Delivery, you will take responsibility for a wide range of financial tasks within the tea
In this role you will…~crlf~ ~crlf~##Manage accounts queries and help resolve complex queries in close collaboration with other AGCS departments: Accounting, Operations and Underwriting, as well as with our clients, brokers and partner offices~crlf~##Identify the source of discrepancies between premium bookings and payments, and establish an action plan to resolve them. Maintain follow-up to ensure query resolution in line with KPIs and pre-defined targets~crlf~##Investigate the causes of recurrent issues and work in close collaboration with Accounting and Operations colleagues to improve our processes: premium bookings, handling accounts queries, allocation rules, discussions with third parties to improve the quality of statements received, our reminder process and the follow-up of unpaid premiums~crlf~##Work on reconciliation of transactions between Allianz Group entities: identify gaps of bookings and improve the ratio of reconciled accounts, aiming to reduce inter-company receivables~crlf~##Be GBO’s key point of contact for our internal customers regarding financial processing tasks, including Underwriting, Accounting and Claims~crlf~##Work in partnership with colleagues locally and globally, to review current practice and develop more efficient and simpler processes throughout the group~crlf~
##You have around 2 years’ experience of policy administration in the insurance sector, or have previous experience working in the Accounting department of an insurance firm~crlf~##Good knowledge of policy life-cycle, ideally in Corporate or Specialty lines of business~crlf~##Sound knowledge of Microsoft Office applications, particularly Excel~crlf~##Fluent English, able to express yourself clearly both orally and in writing~crlf~##At ease with figures, you enjoy analysis and data handling~crlf~##You are keen to innovate and find solutions, able to implement new processes and digital ways of working~crlf~##An excellent team player, you build and maintain solid relationships with a wide range of stakeholders~crlf~##You are proactive and can work autonomously~crlf~
GBO strongly encourages training and development for all employees. This position will develop your knowledge of Operations processes for Corporate and Specialty lines, and offer opportunities to expand your network with a view to furthering your career in the group.
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.
Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~
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