Senior Account Technician, Global Clients Unit

Allianz Global Corporate & Specialty
  • Job Purpose/ Role

    At AGCS our account technicians support the business by capturing and processing policy information; from submissions through to billings and collections. We pride ourselves on delivering exceptional customer service and operational effectiveness.~crlf~ ~crlf~Reporting directly to the Global Clients Unit Team Leader and specializing in complex Multinational Programs, you will provide an effective and efficient administration and processing service to Underwriting, Claims, Credit Control and the Brokers/Clients. Your responsibilities include reviewing, interpreting and clarifying source underwriting materials to ensure all information is complete including broker presentations, slips, underwriting files and accounts

  • Key Responsibilities

    In this role you will:~crlf~##Be responsible for Global Programs of medium to high complexity~crlf~##Steer Multinational Programs globally. This may include providing instructions to all subsidiaries involved, finding solutions to any outstanding issues and addressing questions regarding cover and wording with Underwriting~crlf~##Invoice customers and co-ordinate documentation, e.g. issuance of local policies, certificates, endorsements to the Broker (or Client)/ Co-Insurers in a timely and accurate manner~crlf~##Develop effective working relationships with internal and external customers, including Underwriting, Credit Control, Captives/Reinsurers, Brokers and Clients, attending relevant meetings as required~crlf~##Manage own daily, weekly and monthly workflow to ensure key performance indicators and service standards are met~crlf~##Act as a mentor / trainer for new joiners~crlf~##Monitor/maintain and follow up all programs, escalating issues if required~crlf~##Carry out risk checks according to our compliance procedure~crlf~##Potentially become a System Super User, representing the team in local and global as well as cross-functional projects; take on User Acceptance Testing sign-off authority; provide input for specific topics on a case-by-case basis

  • Key Requirements/ Skills

    ##Ideally you will have 5 years’ experience handling multinational/global programs~crlf~##Preferably you have completed a recognised insurance qualification~crlf~##You have good knowledge of Microsoft Office applications (particularly Excel) and experience of relevant business applications and systems~crlf~##Sound technical knowledge of Corporate and Specialty insurance business, products, wordings, terms and conditions and coverages~crlf~##Advanced understanding of the policy administration life cycle~crlf~##With excellent communication skills, you are proactive, diplomatic and able to build relationships with people at every level of the global organisation~crlf~##You are able to prioritise under pressure~crlf~##You are precise and have an eye for detail

  • Additional Information

    At Allianz Global Corporate & Specialty (AGCS) we offer the opportunity to work in a dynamic environment with global challenges at the world’s leading P&C insurer. ~crlf~ ~crlf~Did you know Allianz insures more than half of the Fortune Global 500® companies, or that AGCS insures major movie productions, cyber security threats, and that we are the leading specialist in satellite and space insurance?~crlf~ ~crlf~We have offices in 29 countries and with our extensive Allianz and partner network we help customers in more than 160 countries worldwide. ~crlf~ ~crlf~At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits:~crlf~ ~crlf~-Flexible buy/sell holiday options~crlf~-Bupa private medical insurance~crlf~-Generous pension contributions~crlf~-Enhanced paid maternity, paternity, shared parental leave~crlf~-Sabbaticals~crlf~-Flexible working options~crlf~-Subsidized on-site massages~crlf~-Employee stock purchase plan for Allianz shares~crlf~-Education / study sponsorship~crlf~-Global mobility within AGCS and the wider Allianz Group ~crlf~ ~crlf~…and many more individual flexible benefits to choose from. We pride ourselves on our approach to wellbeing and provide regular seminars, activities, and events devoted towards the overall health of our employees.~crlf~ ~crlf~We are looking for talented individuals who are passionate about what they do – come and find out why AGCS is the place for you!

  • About Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

    Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~

Job Purpose/ Role

At AGCS our account technicians support the business by capturing and processing policy information; from submissions through to billings and collections. We pride ourselves on delivering exceptional customer service and operational effectiveness.~crlf~ ~crlf~Reporting directly to the Global Clients Unit Team Leader and specializing in complex Multinational Programs, you will provide an effective and efficient administration and processing service to Underwriting, Claims, Credit Control and the Brokers/Clients. Your responsibilities include reviewing, interpreting and clarifying source underwriting materials to ensure all information is complete including broker presentations, slips, underwriting files and accounts

Key Responsibilities

In this role you will:~crlf~##Be responsible for Global Programs of medium to high complexity~crlf~##Steer Multinational Programs globally. This may include providing instructions to all subsidiaries involved, finding solutions to any outstanding issues and addressing questions regarding cover and wording with Underwriting~crlf~##Invoice customers and co-ordinate documentation, e.g. issuance of local policies, certificates, endorsements to the Broker (or Client)/ Co-Insurers in a timely and accurate manner~crlf~##Develop effective working relationships with internal and external customers, including Underwriting, Credit Control, Captives/Reinsurers, Brokers and Clients, attending relevant meetings as required~crlf~##Manage own daily, weekly and monthly workflow to ensure key performance indicators and service standards are met~crlf~##Act as a mentor / trainer for new joiners~crlf~##Monitor/maintain and follow up all programs, escalating issues if required~crlf~##Carry out risk checks according to our compliance procedure~crlf~##Potentially become a System Super User, representing the team in local and global as well as cross-functional projects; take on User Acceptance Testing sign-off authority; provide input for specific topics on a case-by-case basis

Key Requirements/ Skills

##Ideally you will have 5 years’ experience handling multinational/global programs~crlf~##Preferably you have completed a recognised insurance qualification~crlf~##You have good knowledge of Microsoft Office applications (particularly Excel) and experience of relevant business applications and systems~crlf~##Sound technical knowledge of Corporate and Specialty insurance business, products, wordings, terms and conditions and coverages~crlf~##Advanced understanding of the policy administration life cycle~crlf~##With excellent communication skills, you are proactive, diplomatic and able to build relationships with people at every level of the global organisation~crlf~##You are able to prioritise under pressure~crlf~##You are precise and have an eye for detail

Additional Information

At Allianz Global Corporate & Specialty (AGCS) we offer the opportunity to work in a dynamic environment with global challenges at the world’s leading P&C insurer. ~crlf~ ~crlf~Did you know Allianz insures more than half of the Fortune Global 500® companies, or that AGCS insures major movie productions, cyber security threats, and that we are the leading specialist in satellite and space insurance?~crlf~ ~crlf~We have offices in 29 countries and with our extensive Allianz and partner network we help customers in more than 160 countries worldwide. ~crlf~ ~crlf~At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits:~crlf~ ~crlf~-Flexible buy/sell holiday options~crlf~-Bupa private medical insurance~crlf~-Generous pension contributions~crlf~-Enhanced paid maternity, paternity, shared parental leave~crlf~-Sabbaticals~crlf~-Flexible working options~crlf~-Subsidized on-site massages~crlf~-Employee stock purchase plan for Allianz shares~crlf~-Education / study sponsorship~crlf~-Global mobility within AGCS and the wider Allianz Group ~crlf~ ~crlf~…and many more individual flexible benefits to choose from. We pride ourselves on our approach to wellbeing and provide regular seminars, activities, and events devoted towards the overall health of our employees.~crlf~ ~crlf~We are looking for talented individuals who are passionate about what they do – come and find out why AGCS is the place for you!

About Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~


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