Claims Governance & Integrity Specialist (m/f/d)

Allianz Global Corporate & Specialty
  • Job Purpose/ Role

    An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss.~crlf~ ~crlf~You will support the Global Head of Claims Governance & Integrity in ensuring that all tasks and processes in the Claims function are carried out in full compliance within all legal and regulatory requirements. You will drive excellence in the design and implementation of effective Key Risk Controls and a framework of internal functional rules to ensure full adherence with our Policies and Standards in Claims. Your responsibilities also include continuous governance KPI monitoring the claims handling service provided to brokers, clients and internal customers. Evaluate and address coverage issues, acting as a first responder in claims cases to assess damage areas and support retention of existing business.

  • Key Responsibilities

    In this role you will...~crlf~##Ensure full compliance of all Claims activities across all Lines of Businesses and Regions and all external parties acting on behalf of AGCS Claims are supervised and compliant. This includes also to design and execution a system of controls and records to monitor and evidence the compliance. ~crlf~##Design and maintain a clear and transparent set of internal guidelines on a compliant claims handling service. By keeping abreast of any new developments in all Regions you will also effectively communicate and train the AGCS Claims team on the governance framework. ~crlf~##Actively identify and address all operation and enterprise risks in Claims and ensure all Controls and incidents are regularly tested and reported. ~crlf~##Drive Quality Assurance and Business Reviews, e.g. by developing an annual business review plan and a framework to monitor and ensure adherence to governance and quality standards. ~crlf~##Monitor globally the access rights management to Claims systems and control the delegation of claim handling, Payment and Booking authorities.

  • Key Requirements/ Skills

    ##You have a degree in Law, or other appropriate discipline~crlf~##You have at least 3 years‘ professional experience in the international industrial insurance or Reinsurance ~crlf~##Good understanding of legal and regulatory framework and the ability to translate it into Claims guidelines. ~crlf~##You have experience in working in a global matrix organization~crlf~##You have an understanding of legal processes and procedures, litigation management and effective implementation of risk controls~crlf~##Proficient knowledge of reserving principles and practices; robust understanding of coinsurance, reinsurance ~crlf~##Excellent influencing skills combined with cross-cultural competence~crlf~##Ability to negotiate best position for AGCS, and client, often in contentious situations~crlf~##Fluent in English (able to negotiate) and German desired

  • About Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

    Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor's and A+ by A.M. Best.~crlf~~crlf~AGCS promotes an individual work-life balance for example the possibilit y of working part-time. Provided that the job with its respective basic conditions is suitable for this, all positions advertised on a full-time basis can also be filled on a part-time basis.~crlf~~crlf~If you are currently exempted from statutory pension obligations under section 6 (1) sentence 1 no. 1 SGB VI, please take a look at the important and binding notes in the HR lexicon under: Money / Social Security / Annuity Insurance / Pension Insurance exemption.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~

Job Purpose/ Role

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss.~crlf~ ~crlf~You will support the Global Head of Claims Governance & Integrity in ensuring that all tasks and processes in the Claims function are carried out in full compliance within all legal and regulatory requirements. You will drive excellence in the design and implementation of effective Key Risk Controls and a framework of internal functional rules to ensure full adherence with our Policies and Standards in Claims. Your responsibilities also include continuous governance KPI monitoring the claims handling service provided to brokers, clients and internal customers. Evaluate and address coverage issues, acting as a first responder in claims cases to assess damage areas and support retention of existing business.

Key Responsibilities

In this role you will...~crlf~##Ensure full compliance of all Claims activities across all Lines of Businesses and Regions and all external parties acting on behalf of AGCS Claims are supervised and compliant. This includes also to design and execution a system of controls and records to monitor and evidence the compliance. ~crlf~##Design and maintain a clear and transparent set of internal guidelines on a compliant claims handling service. By keeping abreast of any new developments in all Regions you will also effectively communicate and train the AGCS Claims team on the governance framework. ~crlf~##Actively identify and address all operation and enterprise risks in Claims and ensure all Controls and incidents are regularly tested and reported. ~crlf~##Drive Quality Assurance and Business Reviews, e.g. by developing an annual business review plan and a framework to monitor and ensure adherence to governance and quality standards. ~crlf~##Monitor globally the access rights management to Claims systems and control the delegation of claim handling, Payment and Booking authorities.

Key Requirements/ Skills

##You have a degree in Law, or other appropriate discipline~crlf~##You have at least 3 years‘ professional experience in the international industrial insurance or Reinsurance ~crlf~##Good understanding of legal and regulatory framework and the ability to translate it into Claims guidelines. ~crlf~##You have experience in working in a global matrix organization~crlf~##You have an understanding of legal processes and procedures, litigation management and effective implementation of risk controls~crlf~##Proficient knowledge of reserving principles and practices; robust understanding of coinsurance, reinsurance ~crlf~##Excellent influencing skills combined with cross-cultural competence~crlf~##Ability to negotiate best position for AGCS, and client, often in contentious situations~crlf~##Fluent in English (able to negotiate) and German desired

About Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor's and A+ by A.M. Best.~crlf~~crlf~AGCS promotes an individual work-life balance for example the possibilit y of working part-time. Provided that the job with its respective basic conditions is suitable for this, all positions advertised on a full-time basis can also be filled on a part-time basis.~crlf~~crlf~If you are currently exempted from statutory pension obligations under section 6 (1) sentence 1 no. 1 SGB VI, please take a look at the important and binding notes in the HR lexicon under: Money / Social Security / Annuity Insurance / Pension Insurance exemption.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~


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