Claims Associate

Allianz Global Corporate & Specialty
  • Job Purpose/ Role

    The Claims Associate will begin working in the Hi Lo Claims Department with advancement to adjusting "standard" claims within the CSC Hi Lo Claims unit. The claims which are adjusted are those within AGCS Inland Marine, Hull & Marine Liabilities, Aviation, Liability, Property, Ocean Cargo and Canada policies. In addition, the Claims Associate will:~crlf~##Proactively investigate, negotiate and resolve standard claims within the CSC Hi Lo claims unit in O'Fallon~crlf~##In-house adjusting~crlf~##Ensure claims are handled within authority limits and in line with AGCS Claims Standards procedures and guidelines~crlf~##Develop and maintain relationships with brokers and clients, as well as internal business partners~crlf~##Provide efficient claims handling within team while working with third party services providers in achieving economical results and to provide a high quality service to all internal and external relationships

  • Key Responsibilities

    ##Investigation and Reserving of Claims~crlf~##Investigate high volume claims that involve non complex issues on APD claims associated with MTC programs, as well as Hi/Lo claims for additional lines of business~crlf~##Evaluate and address coverage issues and determine appropriate reserving levels~crlf~##Select and direct independent external service providers (e.g. Independent Adjusters, Experts)~crlf~##Settlement~crlf~##Negotiate and resolve noncomplex claims ensuring cost effective, service orientated solutions~crlf~##Ensure claims are settled in accordance with settlement guidelines~crlf~##Drive effective subrogation processes~crlf~##Referrals and Compliance~crlf~##Ensure all claims handled within authority limits, and in line with AGCS Claims complex procedures and guidelines~crlf~##Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~##Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~##Market Management~crlf~##Proactively support the acquisition of new business and retention of existing business ~crlf~##Proactively liaise with underwriters on market management initiatives~crlf~##Attend industry functions~crlf~##Relationship Management~crlf~##Positively represent AGCS externally to the market~crlf~##Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, Operations~crlf~##Develop and maintain relationships with brokers and clients, as well as other relevant stakeholders (e.g. third party adjusters)~crlf~##Effectively report and present complex and contentious loss and claims information internally and externally

  • Key Requirements/ Skills

    ##Certification: College degree~crlf~##Trade Qualification: Insurance industry designations~crlf~##Minimum 1 to 3 years: Proven track record in handling claims involving noncomplex coverage and damage issues~crlf~##Minimum 1 to 3 years: Detailed understanding of claims handling process~crlf~##No previous experience required: Demonstrable, established relationships with brokers at peer group level and well established within local market~crlf~##Ideal experience, though not required: In depth understanding of regional / local LoB insurance markets and competitor landscape~crlf~##Ideal experience, though not required: Multi-lingual is a plus~crlf~##Products and Coverages: Detailed understanding of Auto claims products, wordings, terms and conditions and coverages~crlf~##Claims Handling: Solid knowledge of claims handling process from notification to settlement and recovery~crlf~##Reserving: A knowledge of reserving principles and practices~crlf~##Intermediate: Analytical Skills: Ability to analyze noncomplex data, from multiple sources, in detail; identify and resolve issues before they transpire~crlf~##Intermediate: Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties~crlf~##Intermediate: IT skills (Office applications): Use of general office application tools e.g. Power Point, Excel, Word~crlf~##Intermediate: Communication & Presentation: Ability to express ideas and messages clearly, both written and verbally. Ability to "sell" claims service abilities as a marketing tool

  • About Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

    Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~

Job Purpose/ Role

The Claims Associate will begin working in the Hi Lo Claims Department with advancement to adjusting "standard" claims within the CSC Hi Lo Claims unit. The claims which are adjusted are those within AGCS Inland Marine, Hull & Marine Liabilities, Aviation, Liability, Property, Ocean Cargo and Canada policies. In addition, the Claims Associate will:~crlf~##Proactively investigate, negotiate and resolve standard claims within the CSC Hi Lo claims unit in O'Fallon~crlf~##In-house adjusting~crlf~##Ensure claims are handled within authority limits and in line with AGCS Claims Standards procedures and guidelines~crlf~##Develop and maintain relationships with brokers and clients, as well as internal business partners~crlf~##Provide efficient claims handling within team while working with third party services providers in achieving economical results and to provide a high quality service to all internal and external relationships

Key Responsibilities

##Investigation and Reserving of Claims~crlf~##Investigate high volume claims that involve non complex issues on APD claims associated with MTC programs, as well as Hi/Lo claims for additional lines of business~crlf~##Evaluate and address coverage issues and determine appropriate reserving levels~crlf~##Select and direct independent external service providers (e.g. Independent Adjusters, Experts)~crlf~##Settlement~crlf~##Negotiate and resolve noncomplex claims ensuring cost effective, service orientated solutions~crlf~##Ensure claims are settled in accordance with settlement guidelines~crlf~##Drive effective subrogation processes~crlf~##Referrals and Compliance~crlf~##Ensure all claims handled within authority limits, and in line with AGCS Claims complex procedures and guidelines~crlf~##Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~##Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~##Market Management~crlf~##Proactively support the acquisition of new business and retention of existing business ~crlf~##Proactively liaise with underwriters on market management initiatives~crlf~##Attend industry functions~crlf~##Relationship Management~crlf~##Positively represent AGCS externally to the market~crlf~##Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, Operations~crlf~##Develop and maintain relationships with brokers and clients, as well as other relevant stakeholders (e.g. third party adjusters)~crlf~##Effectively report and present complex and contentious loss and claims information internally and externally

Key Requirements/ Skills

##Certification: College degree~crlf~##Trade Qualification: Insurance industry designations~crlf~##Minimum 1 to 3 years: Proven track record in handling claims involving noncomplex coverage and damage issues~crlf~##Minimum 1 to 3 years: Detailed understanding of claims handling process~crlf~##No previous experience required: Demonstrable, established relationships with brokers at peer group level and well established within local market~crlf~##Ideal experience, though not required: In depth understanding of regional / local LoB insurance markets and competitor landscape~crlf~##Ideal experience, though not required: Multi-lingual is a plus~crlf~##Products and Coverages: Detailed understanding of Auto claims products, wordings, terms and conditions and coverages~crlf~##Claims Handling: Solid knowledge of claims handling process from notification to settlement and recovery~crlf~##Reserving: A knowledge of reserving principles and practices~crlf~##Intermediate: Analytical Skills: Ability to analyze noncomplex data, from multiple sources, in detail; identify and resolve issues before they transpire~crlf~##Intermediate: Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties~crlf~##Intermediate: IT skills (Office applications): Use of general office application tools e.g. Power Point, Excel, Word~crlf~##Intermediate: Communication & Presentation: Ability to express ideas and messages clearly, both written and verbally. Ability to "sell" claims service abilities as a marketing tool

About Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~


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