Business Systems Analyst, SR
At Allianz Partners, learning happens on repeat. It never stops. It’s in everything you do. You have the control to grow skills, creating future opportunities you didn’t think were possible. In this role, you can be part of transforming our industry and helping our customers feel confident about what lies ahead. Challenge the status quo and together, let's make things happen.~crlf~In this role, you’ll be the primary consultant between various internal customers, supporting the review, analysis and evaluation of our business systems and user needs. You'll have your finger on the project from beginning to end—documenting requirements, defining the scope and objectives, and formulating systems that parallel our business strategies. In addition, here’s what you can expect:
At Allianz Partners, learning happens on repeat. It never stops. It’s in everything you do. You have the control to grow skills, creating future opportunities you didn’t think were possible. In this role, you can be part of transforming our industry and helping our customers feel confident about what lies ahead. Challenge the status quo and together, let’s make things happen.~crlf~In this role, you’ll be the primary consultant between various internal customers, supporting the review, analysis and evaluation of our business systems and user needs. You’ll have your finger on the project from beginning to end—documenting requirements, defining the scope and objectives, and formulating systems that parallel our business strategies. In addition, here’s what you can expect: ~crlf~~crlf~A DAY IN THE LIFE ~crlf~~crlf~## Use advanced knowledge of technology and business processes to identify opportunities to further leverage the technology within the business.~crlf~## Participate in scoping corporate project requests and assist the project manager in completing CPO templates.~crlf~## Manage the requirements process for high-risk corporate projects—managing requirement sessions and drawing out requirements, documenting business and functional requirements, and facilitating the requirements review and approval.~crlf~## Develop and gain approval of the SDLC documentation and serve as the subject matter expert on the SDLC process.~crlf~## Manage the change control process for assigned projects.~crlf~## Review requirements and specifications, test documentation, implementation, support, training and maintenance plans to ensure they align with the project’s business objectives.~crlf~## Identify opportunities for process/procedure improvement within the team.~crlf~## Assist in resolving QA defects, in supporting the project rollout, as well as helping manage enhancement queue requests—rotations for triage, scoping and eliciting requirements.~crlf~## Actively participate as a mentor in the team’s mentoring program.~crlf~~crlf~You'll also perform other duties as assigned and need to have regular, predictable, reliable attendance.~crlf~
WHAT YOU'LL NEED ~crlf~~crlf~## Bachelor's degree in Business Administration, Information Systems or related discipline~crlf~## 5 to 7 years' experience supporting projects related to process improvement~crlf~## Experience in an insurance or call center environment preferred~crlf~## PC Skills: Microsoft Windows, Word, Outlook, PowerPoint, and Excel~crlf~## High level of computer literacy and knowledge of PeopleSoft CRM~crlf~~crlf~
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Partners is a world leader in B2B2C insurance and assistance,specializing in the areas of international health & life, automotive, assistance and travel insurance. Operating in over 76 countries, Allianz Partners offers global solutions that are redefining help, going beyond traditional insurance to help and protect customers wherever they are and whenever they need it. Our innovative experts deliver future-ready, high-tech, high-touch products and services through four commercial brands: Allianz Assistance, Allianz Care, Allianz Automotive and Allianz Travel. We have over 19,000 employees who handle more than 54 million cases each year, motivated to go the extra mile to help customers and employees around the world. If this sounds like you, come and join us!
Allianz Partners is a fast changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! As an equal opportunity employer, Allianz Partners recognises that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply. More information regarding the Allianz Partners lines of business can be found at: www.allianz-partners.com~crlf~~crlf~
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Wir sind der globale Experte im Bereich Assistance, Kranken-, Kfz- und Reiseversicherung. (Englisch)