Account Services Representative/Assoc. - Enterprise Producer Services

Allianz Life

Supports key producer services, including paying commissions, onboarding producers, and maintaining producer files, by performing a mixture of risk management, process improvement, and production functions. Responsible for analyzing problems and recommending solutions, assessing risks, testing key department controls and data analysis. May own some ongoing, “run the business’ processes including confirming the completeness and accuracy of daily commission payments, as well as be asked to execute ad hoc assignments as business needs dictate.

-Actively seeks to improve the effectiveness and efficiency of processes and controls, identifies and analyzes trends for proposed changes. Accurately applies extensive process knowledge to proactively anticipate customer needs and identify potential issues, create recommendations and facilitate action for resolution.~crlf~~crlf~-Resolve complex problems by applying extensive department knowledge of business, products and customers. Follow established practices and standards while meeting or exceeding quality and service levels.~crlf~~crlf~-Act as a team lead, mentor or subject matter expert for assigned functions. Provides training and coaching to other employees.~crlf~~crlf~~crlf~

Required Skillsets:~crlf~ ~crlf~-Advanced Excel – Fluent in the use of formulas (vLookup, match, concatenate, etc.) and using pivot tables and charts to analyze and report upon large sets of data.~crlf~~crlf~-Project leadership/management – ability to lead and manage a project from start to finish with little direction.~crlf~~crlf~-Process Improvement focus – Motivated by a desire to understand “Why?”, and by resolving problems, inefficiencies, and risks.~crlf~~crlf~-Flexibility – willing to take on new responsibilities or learn new capabilities to fill a key department need. Able to effectively adapt to unplanned changes in priority.~crlf~~crlf~-Pioneering spirit – Enjoys questioning the status quo and driving process improvements. Excited to learn new things and become the department expert.~crlf~~crlf~-Excellent communicator – must understand their audience and the level of detail needed to communicate effectively.~crlf~~crlf~-Sense of urgency – Recognizes when additional or heightened action is warranted to achieve desired outcomes, or avoid undesired ones. Maintains a strong outcome focus – making sure deadlines are not compromised.~crlf~~crlf~-Ability to work independently or in group settings to achieve goals.~crlf~~crlf~Experience:~crlf~-Two to three years of experience working in an Operations environment. Three to five years preferred.~crlf~~crlf~-Familiarity with commissions, producer hierarchies, and producer requirements a plus.~crlf~~crlf~-Familiarity with risks and controls in an operations environment preferred.~crlf~~crlf~Education:~crlf~-Two-year degree required: Business or equivalent experience~crlf~-Four-year degree preferred: Business or general education~crlf~~crlf~

At Allianz, we foster a workplace where every person feels welcome, connected, and valued.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Retiring with financial security. Living life with confidence. At Allianz Life®, every employee knows these are the things that matter. To do what matters means giving employees the tools and opportunities they need to create innovative, industry-leading products, to discover and embrace new trends, and to strengthen the customer experience. As a company, it means creating a culture that is inclusive, where doing the right thing comes naturally, and promoting an environment that develops talent, seeks excellence, encourages smart risks, and recognizes and rewards people for their performance. Doing what matters for employees helps everyone focus on doing what matters most for our customers. Allianz Life. What you do here matters.

Why Allianz Life®? Because we hire people who are dedicated to doing what matters and we give you the quality training, support, and advancement opportunities you need to succeed. As a company known for its financial strength, we offer generous benefits, have a strong commitment to community involvement, a collaborative culture, and a unique level of energy. The result is engaged and more productive employees. From the very first day you join our team, you will know that your contributions are valued. We practice True Balance at our campus by providing a fun work environment, an on-site child development center, a fully staffed fitness center, and a variety of meal options in both our full-service cafe and bistro. And all medical, dental, and retirement benefits are effective the first day you join Allianz Life, so you can focus on what truly matters.~crlf~~crlf~An equal opportunity employer.~crlf~~crlf~

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