Senior Process Oversight Expert (m/f/d)
As a Senior Process Oversight Expert reporting to Head of Process Oversight and Ownership, you will be responsible for end-to-end process improvement and simplification. This includes the Maintenance of AGCS Core Process Landscape and Tool, Maintenance of SOPs and SLA documentation, overseeing adherence to global processes across the whole value chain like from UW to Ops, Claims, Finance and Reinsurance. You will also take ownership of Business processes and key cross functional business Applications. To enable this, a close work with all functions is required to address cross functional issues.
In this role you will…~crlf~##Drive the alignment of processes globally and cross functional, remove barriers and roadblocks which impacting efficiency. Bottom-up legacy process redesign/improve existing processes. Address existing cross-functional misalignment and gaps and oversee adherence to global processes.~crlf~##Own, Evaluate and Improve processes along the value chain with deep knowledge and understanding of the Finance processes.~crlf~~crlf~##Being an ambassador for new AGCS strategy enabling change with positive attitude, guiding others, providing feedback and lead by example. Applying collaboration along the value chain globally and cross functional.~crlf~##Drive and execute on AGCS strategy by taking ownership and applying global thinking. Foster Simplicity in all areas where possible.~crlf~##In alignment with business priorities identify AGCS business improvement opportunities relating to organization, business processes, organizational capabilities and business IT applications. Create proposals for management and support the creation of project proposals, including, but not limited to cost / benefit analysis, work package definitions, time & resource planning for delivery. Develop and foster appropriate Stakeholder Management strategies to effectively engage key stakeholders throughout the value chain, based on the analysis of their needs, interests and potential impact on success.~crlf~
##University degree (preferably within an Insurance, IT, Business Administration or Data science context) ~crlf~##7 – 10 years’ experience in process mapping and optimization with evidence of handling multiple stakeholders, leveraging change management techniques, and proven business outcomes. ~crlf~##Proven experience in Project management and change management, including stakeholder management~crlf~##Advanced understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control, cancellation ~crlf~##Ability to work with people of different cultures ~crlf~##Strong Communication, motivational and problem-solving skills ~crlf~##Self-motivated, capable of working independently ~crlf~##Team player mentality - focus on collaborative engagement~crlf~##Excellent written and verbal communication skills in English. Additional language is a plus~crlf~
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).
Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor's and A+ by A.M. Best.~crlf~~crlf~AGCS promotes an individual work-life balance for example the possibilit y of working part-time. Provided that the job with its respective basic conditions is suitable for this, all positions advertised on a full-time basis can also be filled on a part-time basis.~crlf~~crlf~If you are currently exempted from statutory pension obligations under section 6 (1) sentence 1 no. 1 SGB VI, please take a look at the important and binding notes in the HR lexicon under: Money / Social Security / Annuity Insurance / Pension Insurance exemption.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~
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