Senior Claims Specialist - Temp

Allianz Global Corporate & Specialty

The Corporate Liability Claims team has an opening for a Liability claims handler to join our team for an 18-month engagement. Our staff are currently working remotely. ~crlf~~crlf~Reporting to the Director of Liability (Claims), this is an excellent opportunity for an adjuster or non-practicing lawyer with experience handling a mixture of intermediate and complex CGL, products liability, environmental liability, auto, program, and other specialty claims. We are seeking a candidate who can work independently and who has experience in coverage assessment, reserving, vendor/litigation management, and claims compliance. You will be working with highly skilled colleagues and we offer a congenial and inclusive work environment that prides itself on collaboration and respect. ~crlf~~crlf~Proactively investigate, negotiate, and resolve high exposure claims, involving complex issues and/or litigation.~crlf~Responsible for field adjusting and/or in-house adjusting.~crlf~Ensure claims handled within authority limits and in line with AGCS Claims Standards procedures and guidelines.~crlf~Drive third party service providers to achieve economical results and to provide a high quality service to all internal and external customers.~crlf~Training and development of team and technical referral point for other Claims Handlers.~crlf~Develop and maintain strong relationships with brokers and clients.~crlf~Effective working within the global matrix.

##Claims Processing and Administration:~crlf~Input and maintain accurate claims records for designated accounts, within appropriate AGC&S Claims administration systems~crlf~Proactively review late/non payment of premium and support credit control process with Underwriting / Accounts~crlf~Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends~crlf~##Investigation and Reserving of Claims:~crlf~Investigate high exposure domestic and international claims that involve complex issues and/or litigation - requires qualified legal analysis~crlf~Evaluate and address coverage issues and determine appropriate reserving levels~crlf~Select and direct independent external service providers (e.g. Loss Adjusters)~crlf~##Settlement:~crlf~Negotiate and resolve high exposure, complex claims ensuring cost effective, service orientated solutions~crlf~Ensure unpursued claims are settled in accordance with settlement guidelines~crlf~Drive effective subrogation processes~crlf~Coaching:~crlf~Support training, developing and coaching of less experienced staff ~crlf~Manage technical referrals as appropriate~crlf~Deputise for for Team Leader / LoB Head~crlf~##Referrals and Compliance:~crlf~Ensure all claims handled within authority limits, and in line with AGCS Claims complexs procedures and guidelines~crlf~Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~Undertake audits of external service providers as appropriate~crlf~##Market Management:~crlf~Proactively support acqusition of new business and retention of existing business (including client and broker negotiations where necessary)~crlf~Proactivley liaise with MMC on market management initiatives~crlf~Attend industry functions.~crlf~##Relationship Management:~crlf~Positively represent AGCS externally to the market~crlf~Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations~crlf~Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters)~crlf~Effectively report and present complex and contentious loss and claims information internally and externally~crlf~~crlf~

##Bachelor Degree: Preferably Degree in Economics, Law, or other appropriate discipline~crlf~##Other: Completion of professional insurance qualification (e.g. CII); Ideally qualified lawyer~crlf~##Minimum 7 to 10 years: Proven track record in handling international commercial claims involving complex coverage and damage issues, with c. 8 years' experience~crlf~##Ideal experience, though not required: Demonstrable, established relationships with brokers at peer group level and well established within local market~crlf~##Ideal experience, though not required: Expert understanding of LoB products and portfolio, with expert understanding of coverage and application in the adjustment process~crlf~In depth understanding of regional / local LoB insurance markets and competitor landscape ~crlf~##Ideal experience, though not required: Detailed understanding of legal and regulatory framework~crlf~##Ideal experience, though not required: Experience working in complex, global matrix organization ~crlf~Fluent in English~crlf~##Products and Coverages: Expert understanding in relevant products, wordings, terms and conditions and coverages - specifically complex claims~crlf~##Claims Handling: Expert knowledge of claims handling process from notification to settlement and recovery ~crlf~Reserving: Expert knowledge of reserving principles and practices~crlf~##Reinsurance and coinsurance: Robust understanding of coinsurance and reinsurance and application~crlf~##Litigation: Robust understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)~crlf~##Advanced: Analytical Skills: Ability to analyze highly complex data, from multiple sources, in detail; identify and resolve issues before they transpire~crlf~##Advanced: Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties ~crlf~Communication & Presentation: Ability to express ideas and messages clearly, both written and verbally. Ability to "sell" an improvised or prepared audience winning story~crlf~

18 month contract

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~

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