Claims Team Leader-AUTO/GL
Lead and manage Auto / General Liability claims team~crlf~Handle all Auto and General Liability claim types including files in Litigation~crlf~Ensure claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines~crlf~Utilize third party service providers to achieve economical results and to provide a high quality service to all internal and external customers~crlf~Develop and maintain strong relationships with brokers and clients
##Manage team of Claim Handlers~crlf~Lead and manage Claims team~crlf~Manage cost center budget within plan~crlf~Training, developing and coaching of less experienced staff ~crlf~Manage technical referrals as appropriate~crlf~Delegate work as appropriate~crlf~##Investigation and Reserving of Claims~crlf~Investigate claims, including coverage determination and evaluation of loss exposures~crlf~Determine appropriate reserving levels~crlf~Select and direct independent external service providers (e.g. Loss Adjusters)~crlf~Proactively discuss and review contentious, large and complex claims with fellow adjusters and management to obtain opinions/feedback~crlf~##Settlement~crlf~Settle claims through payment or denial~crlf~Negotiate to ensure efficient and competitive settlement~crlf~Ensure unpursued claims are settled in accordance with settlement guidelines~crlf~Support subrogation processes~crlf~##Claims Processing and Administration~crlf~Input and maintain accurate claims records for designated accounts, within appropriate AGC&S Claims administration systems ~crlf~Proactively review late/nonpayment of premium and support credit control process with Underwriting / Accounts ~crlf~Manage timely production of management information reports (e.g. monthly major claims movements) and proactively identify loss trends~crlf~##Referrals and Compliance~crlf~Ensure all claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines~crlf~Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~Undertake audits of external service providers as appropriate~crlf~##Market Management & Relationship Management~crlf~Proactively support acquisition of new business and retention of existing business (including client and broker negotiations where necessary)~crlf~Proactively liaise with MMC on market management initiatives~crlf~Positively represent AGCS externally to the market~crlf~Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations~crlf~Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters)~crlf~~crlf~
##Preferably a degree in Economics, Law, or other appropriate discipline~crlf~##Minimum of 5-7 years of experience~crlf~## specialized understanding of LoB products and portfolio with technical specialist knowledge.~crlf~##Specialized understanding of regional / local LoB insurance markets and competitor landscape~crlf~##Recognized relationship building with brokers at peer group level and well established within local market~crlf~##Experience in working in global complex, matrix organization leading a team of professionals~crlf~##Products and Coverages: understanding in relevant products, wordings, terms and conditions and coverages~crlf~##Claims Handling: knowledge of claims handling process from notification to settlement and recovery~crlf~##Reserving, reinsurance and coinsurance: knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application~crlf~~crlf~
This position may be remote.
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).
Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor’s and A+ by A.M. Best.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~
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