Begin working in the AGCS Claims Department with advancement to adjusting "standard" claims within the AGCS Claims unit. Claims which are adjusted are those within AGCS Inland Marine, Hull & Marine Liabilities, Aviation, Liability, Property, Ocean Cargo and Canada policies. Proactively investigate, negotiate and resolve standard claims within the AGCS claims unit in O'Fallon. Responsible for in-house adjusting. Ensure claims are handled within authority limits and in line with AGCS Claims Standards procedures and guidelines. Develop and maintain relationships with brokers and clients, as well as internal business partners. Provide efficient claims handling within team while working with third party services providers in achieving economical results and to provide a high quality service to all internal and external relationships.
## Investigation and Reserving of Claims~crlf~Investigate high volume claims that involve non complex issues on Mid Corp Property claims, as well as standard claims for additional lines of business.~crlf~Evaluate and address coverage issues and determine appropriate reserving levels~crlf~Select and direct independent external service providers (e.g. Independent Adjusters, Experts)~crlf~## Settlement~crlf~Negotiate and resolve noncomplex claims ensuring cost effective, service orientated solutions~crlf~Ensure claims are settled in accordance with settlement guidelines~crlf~Drive effective subrogation processes~crlf~## Referrals and Compliance~crlf~Ensure all claims handled within authority limits, and in line with AGCS Claims complex procedures and guidelines~crlf~Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters~crlf~## Market Management~crlf~Proactively support acquisition of new business and retention of existing business ~crlf~Proactively liaise with underwriters on market management initiatives~crlf~Attend industry functions.~crlf~## Relationship Management~crlf~Positively represent AGCS externally to the market~crlf~Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, Operations~crlf~Develop and maintain relationships with brokers and clients, as well as other relevant stakeholders (e.g. third party adjusters)~crlf~Effectively report and present complex and contentious loss and claims information internally and externally~crlf~~crlf~
##Prefer College Degree~crlf~##Minimum 1-3 years of experience handling commercial insurance claims involving noncomplex coverage and damage issues~crlf~## Detailed understanding of claims handling process~crlf~## Demonstrable, established relationships with brokers at peer group level and well established within local market~crlf~## In depth understanding of regional / local LoB insurance markets and competitor landscape~crlf~## Multi-lingual is a plus~crlf~## Products and Coverages: Detailed understanding of property claims products, wordings, terms and conditions and coverages~crlf~## Claims Handling: Solid knowledge of claims handling process from notification to settlement and recovery~crlf~## Reserving: A knowledge of reserving principles and practices~crlf~## Analytical Skills: Ability to analyze noncomplex data, from multiple sources, in detail; identify and resolve issues before they transpire~crlf~## Negotiation and conflict management: Ability to negotiate best position for AGCS, and client, often in contentious situations, managing conflicting priorities of various parties~crlf~## IT skills (Office applications): Use general office application tools e.g. Power Point, Excel, Word~crlf~## Communication & Presentation: Ability to express ideas and messages clearly, both written and verbally. Ability to "sell" claims service abilities as a marketing tool~crlf~~crlf~
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.
Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~
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