Account Technician, Marine & Aviation - Global Business Operations (GBO)
At AGCS our account technicians support the business by capturing and processing policy information; from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients. ~crlf~~crlf~Based in London and reporting to the Team Leader, Operations (GBO), your primary responsibility will be to provide an efficient administrative and processing service to Underwriting, Accounts, Claims, Credit Control and our Brokers/Clients for our Marine and/or Aviation Lines of Business. Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting files and accounts.
##Be responsible for accounts of low, medium and high complexity~crlf~##Coordinate with Underwriting to address questions and issues regarding cover and wording. Authorization in line with assigned limits~crlf~##Use relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Prepare regular reports~crlf~##Invoice customers and produce all relevant documentation, eg. policies, certificates, endorsements to the Broker (or Client)/ Co-Insurers in a timely and accurate manner~crlf~##Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required~crlf~##Monitor maintenance and follow-up of all accounts, according to the respective level of responsibility and escalate any issues as required~crlf~##Carry out risk checks according to the compliance procedure~crlf~
##You have a good understanding of relevant products, wordings, terms and conditions and the policy administration life cycle~crlf~##Ideally you have a first experience of policy administration in the insurance sector~crlf~##You have 1 – 2 years’ administrative experience in a Corporate environment~crlf~##Good knowledge of Microsoft Office applications, particularly Excel~crlf~##You have started a recognized insurance qualification, or are interested in doing so~crlf~##Data-driven and innovation-minded, you are able to implement new digital ways of working~crlf~##You pay attention to detail~crlf~##You are a proactive team member and are naturally customer-focused~crlf~##You maintain a professional attitude under every circumstance and work calmly under pressure~crlf~##With good communication skills, you create positive relationships throughout your network~crlf~
At Allianz Global Corporate & Specialty (AGCS) we offer the opportunity to work in a dynamic environment with global challenges at the world’s leading P&C insurer. ~crlf~ ~crlf~Did you know Allianz insures more than half of the Fortune Global 500® companies, or that AGCS insures major movie productions, cyber security threats, and that we are the leading specialist in satellite and space insurance?~crlf~ ~crlf~We have offices in 29 countries and with our extensive Allianz and partner network we help customers in more than 160 countries worldwide. ~crlf~ ~crlf~At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits:~crlf~ ~crlf~-Flexible buy/sell holiday options~crlf~-Bupa private medical insurance~crlf~-Generous pension contributions~crlf~-Enhanced paid maternity, paternity, shared parental leave~crlf~-Sabbaticals~crlf~-Flexible working options~crlf~-Subsidized on-site massages~crlf~-Employee stock purchase plan for Allianz shares~crlf~-Education / study sponsorship~crlf~-Global mobility within AGCS and the wider Allianz Group ~crlf~ ~crlf~…and many more individual flexible benefits to choose from. We pride ourselves on our approach to wellbeing and provide regular seminars, activities, and events devoted towards the overall health of our employees.~crlf~ ~crlf~We are looking for talented individuals who are passionate about what they do – come and find out why AGCS is the place for you!
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.
Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~
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