Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.

Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.  

At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

Job role

The Contract, Governance and Performance Manager ensures the efficient management of outsourcing relationships. He / she is responsible for commercial management, contract management, governance and performance management of outsourcing contracts.

What  will you do

• Tracking the compliance of the contract, update and maintain the tracker, create checklists and process documents, understands and comes up with improvement suggestions of the process, collaborates with stakeholders and organize monthly meetings to track compliance 
•      Digital Operational Resilience Act (Regulation (EU) 2022/2554) knowledge is highly appreciated 
•      Good understanding of relevant company policies, works to enhance subject matter knowledge and proficiency in the concerned support area
•      Act as point of contact and escalation contact for all compliance related topics, responds to inquiries made by internal and external stakeholders
•      Manages contract life cycle in the post award phase including, but not limited to, Contract Overview, Contract Repository, Deliverables and Obligations, Performance Management, Change Request Process, Financial Management, Escalations and Disputes; and Exit Management;
•      Analyzes, interprets contracts and act as single point of contact for all escalations and disputes while as well ensuring the organization is aware of key aspects of the respective contract(s);
•      Implements, maintains contractual governance scheme, leads governance meeting and tracks meeting minutes as well manages the escalation within the respective contract / process;
•      Provides guidance and advice to business / service owners in contract-related processes and areas;

What you bring

•      Excellent skills to interpret and review a contract as well as profound knowledge and work experience of processes, procedures and concepts within own discipline, as well as good knowledge of related topics in the overall context;
•      Excellent communication skills and able to prepare and lead meetings 
•      Strong legal and compliance knowledge;
•      Applying project and quality management, consulting and organizational transformation and change management skills;

You have

•      Higher education degree in Law, business administration, economics, IT or comparable qualification. MBA is a plus;
•      Fluency in English, both written and spoken
•      Strong knowledge of Excel and MS Office (Word, Excel, Power point);
•      Relevant work experience in business processes of the provided service: Minimum 7 years previous experience in Contract Management;
•      Certification in contract and commercial management, e.g. WorldCC (formerly known as International Association of Contract and Commercial Management, IACCM

What we offer

Come to the Allianz side! We have attractive compensation and incentives:

• Fixed salary compensation along with fixed benefits.
• Flexible benefits that can be individually customized, so that they best suit your needs.

Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.

• Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
• Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
• Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
• All you can read with Bookster
• Share Purchase Plan
• Allowances for special events (Birth Allowance, Losing a Family Member)
• Flexible working environment (work from home, hybrid)

FlexiBenefits - We care about the performance of our employees and we know it can only be reached by ensuring your proper work-life balance: Medical services , Private pension, Internal Tourism, Meal Tickets and many other benefits of your choice.

The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.

Only suitable candidates will be contacted. All applications will be treated with confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

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